Customer service was terrible
Customer service was terrible. Item was marked at check out with permission to leave at front door. Was not left at front door, spoke to the customer service lady that assured me that a special sticker has been left on the package from the warehouse staff indicating to the mail service to leave at the front door. Spoke with mail service (Aus post, who leave countless packages at my front door when requested too) and was told by them that this information was not passed on during the setup of this delivery. Collected via TrustPilot
Spoke with customer service AGAIN, that assured me that it was not with them and that it was a Aus post fault.
Package came 3 DAYS later than what I paid for, and guess what.....
NO STICKER STATING ANYTHING ABOUT PERMISSION TO LEAVE.
I will not buy again, and I will ensure that I pass this on to all I know. Customer service was useless and non existent.